Apartments. Thursday , October 12th , 2017 - 04:04:16 AM
That is exactly what happened to a friend of mine very recently. She used one of those apartment locating companies in the Dallas, TX area that supposedly offered a "free" move. I wont mention names here, but it is a well known company. Anyway, she gets home from work and has all of her items packed and ready to go. Its a Friday evening, and she has had the move scheduled with the movers for weeks. She has to be OUT of her apartment by midnight THAT night. They are suppose to come at 7:00 pm, so there is a bit of a time crunch but thats the only time the movers had available. They finally show up, take a look at her small 1 bedroom apartment and tell her "The free move only covers 2 hours worth of free moving. It looks like you have more items than we can move in 2 hours" (fine print), and they leave!!!! My friend is panicking. She is a single lady who lives all by herself and has to be out of her apartment in just a few hours. If she lives in a small 1 bedroom and had too many items for them to move, it makes me wonder exactly who they COULD move?? Anyway, my friend calls me at 8:00 desperate and crying. I rally up our other friends and we manage to find a U Haul place that was still open and rent a truck. We all go over and move her that same evening. She got out of her apartment in time, and she got a free move all right, but it wasnt from the company who promised her the move. She did everything she was suppose to do, wrote their name on the Leasing Application as the Locating Company who referred her to the new apartments, and THEY GOT PAID FOR THE REFERRAL, yet they did NOT deliver the move that they promised.
It turns out that many of these "free move" companies have fine print that limits how long they will give you for the move. And what happens if the move happens to go over that time. Do they just leave? Evidently. Or, if they look over your items and feel the job might take longer than the allowed time, they may not even START the move. Another thing to beware of in the fine print....not only may there be limits to the time they will allow, but they often limit the types of items and the number of items they will move. For instance, if you have a one bedroom, they sometimes have a very specific list of the only items they will move. For example: 1 couch, 1 coffee table, one dining room table, 4 dining chairs, a bed, a dresser, a nightstand, 2 lamps, a few boxes (they often will only agree to move a small number of boxes) and many times that is it!! If you have a 2 bedroom, they may increase the list by adding another bed and dresser. But what if you happen to have an item that is not on their list.....such as a desk, or a curio cabinet, or a piano, or an aquarium, or a chest of drawers or an extra table or a loveseat, or a recliner, or a few more boxes than they allow? Do not be surprised if they leave all items behind that are not on their restrictive list, and you are just stuck figuring out what to do with them yourself. If its enough items, or items that are large enough, you may end up having to rent a truck or UHaul anyway, or call friends who can come help you.
Another friend of mine recently told me that something similar happened to him that happened to my first friend. He was using one of those apartment locating companies that offer a "free" move. He said they were calling him every day while he was looking for the apartment, trying hard to convince him to move into one of the few places they had recommended. Each day they called to check if he picked a place yet and if he put their name on the Leasing Application of any apartments yet. Finally he did pick a place, and he did put there name there as the Locator who referred him. AFter that, an interesting thing happened. He could never get ahold of anyone at the apartment locating company again! Once they found out he picked a place and wrote them down (their check was guaranteed), they never called him after that. They wouldnt return his calls and he couldnt find a real live human in the company to speak with in order to schedule his free move. He ended up having to hire another moving company in the end. The "free" move locating company got paid their money and they never delivered the free move.
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